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Privacy Policy

Regcomplt Privacy Notices

These privacy notices provide important information about how Regcomplt, Inc. (“Regcomplt”) collects, uses, processes, protects, and discloses information when you use the Regcomplt Websites and the Regcomplt Platform.

Our Privacy Notice for the Regcomplt Websites details the kinds of Personal Information we collect when you visit the various websites that we operate and how we manage and use that information.

Our Privacy Notice for the Regcomplt Platform details the kinds of Personal Information that are collected when you use or interact with the Regcomplt Platform through an Account Owner’s account.

These notices include legal information about your privacy rights, how you can exercise your legal rights, and how to contact Regcomplt.

Regcomplt may update these Privacy Notices at any time without prior notice. Any such changes will become effective prospectively from the date of publication. These Privacy Notices were last updated on January 1, 2024. We encourage you to check this page frequently for any changes to our Privacy Notices.

Any inquiries, concerns, or requests regarding the use or disclosure of your Personal Information should be directed to Regcomplt’s data protection officer at: [email protected].

 

Privacy Notice for the Regcomplt Websites

This privacy notice contains important information about how Regcomplt, Inc. (“Regcomplt”) collects, uses, processes, protects, and discloses information when you use the Regcomplt Websites.

Please visit the Terms of Use for further conditions governing your use of the Regcomplt Websites.

  1. What this Privacy Notice covers

This policy describes how Regcomplt treats Personal Information that we collect, receive, process, store, distribute, and display via the Regcomplt Websites, including email, text, and other electronic communications between you and Regcomplt.

For our privacy notice on information collected on the Regcomplt Platform visit: Privacy Notice for the Regcomplt Platform.

In this policy, “you” means any person or organization that is authorized to use the Regcomplt Platform or Website; “we” or “us” means Regcomplt, including our subsidiaries and affiliates.

The “Regcomplt Websites” or “Websites” are websites and apps belonging to Regcomplt.

“Marketing Partners” are trusted third parties providing us with services and data for marketing purposes or conducting joint marketing activities with us.

“Personal Information” is information about you that is personally identifiable by name or can be linked to you through a personal identifier like your address, e-mail address, phone number, or location. This definition is given here for the purpose of this notice only, and some laws may use a different definition. If you are asserting your rights under law, the applicable legal definition governs your rights.

  1. When does Regcomplt collect Personal Information?

In general, Regcomplt collects Personal Information about you in the following situations:

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      • When you visit the Regcomplt Websites
      • When you interact with us on the Regcomplt Websites (e.g. via webforms, our website chat feature, etc.)
      • When you register through one of the Regcomplt Websites for online or in-person events organized by Regcomplt and/or our business partners
      • When you sign up to receive Regcomplt’s email newsletter, blog updates, or other communications from Regcomplt
      • When you participate in a Regcomplt survey
      • When you communicate with Regcomplt, post information to a blog or community forum, or upload user submitted media.
      • When you enter promotions and contests offered by Regcomplt
      • When you submit your resume or other Personal Information through the Regcomplt Websites in connection with a job application

Provision of this information to Regcomplt is not mandatory. However, you will not be able to access and use the Regcomplt Websites and communicate with Regcomplt without disclosing some Personal Information to Regcomplt.

  1. What categories of Personal Information we collect?

Through the Regcomplt Websites, we may collect Personal Information that you voluntarily provide, such as your name, email address, location, professional title and affiliation, and interests. We also record your communications preferences when you sign up to receive email communications from Regcomplt.

In addition, like most other websites, when you visit any of the Regcomplt Websites, Regcomplt automatically receives and records information from a variety of sources, such as information from your browser, device, Regcomplt and third-party cookie information, web beacons, VAST tags, pixel tags, social media buttons, URL links, and other methods. Information collected automatically through these sources include your activity on the Regcomplt Websites and unique identifiers such as your IP address and device ID.

We collect Personal Information about potential business customers and partners from our Marketing Partners and public sources.

Although some information collected automatically is not personally identifiable, we or our Marketing Partners may, to the extent permitted by applicable law, aggregate or combine this information with information from other sources, both public and non-public (such as data brokers and organizers of conferences you attended who have your permission to transfer information to us, and information available publicly on the Internet). Combining information from various sources could make anonymous information identifiable as Personal Information or add to the Personal Information we already have about you.

 

  1. The purposes for which we use your Personal Information

We use your Personal Information from the Regcomplt Websites solely for certain legitimate business purposes, which include some or all of the following:

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      • Contacting you and sending you communications that we think will be of interest to you.
      • Providing you the information you request through our Websites.
      • Remembering information you previously entered on our Websites to enhance, modify, personalize, or otherwise improve your experience on our Websites.
      • Improving our Websites, services, and products.
      • Customizing the advertising and content you see.
      • Conducting research and providing statistical reporting to understand how individuals interact with our Websites and determine the effectiveness of promotional campaigns and advertising.
  1. Children

The Regcomplt Websites are not intended for children and we do not permit children to register on Regcomplt Websites.

If we become aware that we have inadvertently received or collected Personal Information pertaining to a child under the age of consent in the jurisdiction where the child is located without valid consent, we will delete such information from our records.

  1. Cookies and other activity tracking technologies

We use cookies and other technologies such as web beacons, tags and other technologies to collect information about usage of Regcomplt Websites and interaction with emails that we have sent.

When you visit Regcomplt Websites, our servers or an authorized third party may place a cookie on your browser. The cookie can collect information, including Personal Information, about your online activities. Cookies allow us to track usage of the Regcomplt Websites and provide you with a better browsing experience.

We also use web beacons on the Regcomplt Websites. For example, web beacons may be placed in marketing emails to notify us when you click on a link in the email and are directed to a Regcomplt Website. Web beacons are used to improve the Regcomplt Websites, enhance our email communications, and track the success of our promotional campaigns.

Please see below for details about how we use different categories of cookies and other tracking technologies, as well as how you can manage cookie settings:

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      • Functional cookies – We use functional cookies to retain information you entered (such as your language or your geographic region) and collect information about how the Regcomplt Websites are used. We may use third-party technology to track and analyze usage information to improve how the Regcomplt Websites function, improve your browsing experience, provide more relevant communications, and track the performance of our advertisements. To manage the use of functional cookies on the Regcomplt Websites, consult your individual browser settings for cookies. You can also visit https://www.aboutcookies.org/ for more information on managing cookies. Note that disabling these cookies may impact functionality when using the Regcomplt Websites.
      • Advertising cookies – We or authorized third parties may use cookies to show you ads for our products that we think may interest you on any devices you may use. You may see advertisements for Regcomplt’s products on other websites or mobile applications on any of your devices. These cookies also help us manage and track the effectiveness of our marketing efforts. To manage the use of advertising cookies on the Regcomplt Websites, consult your individual browser settings for cookies. In addition, many ad networks have joined the Digital Advertising Alliance’s self-regulatory program to provide a single opt-out tool at: https://www.aboutads.info and at the European Interactive Digital Advertising Alliance (EDAA) website: https://youronlinechoices.eu. However, Regcomplt does not guarantee that using these tools will prevent online behavioral tracking using cookies through our Websites. At present, Regcomplt and our third-party Marketing Partners do not honor Do Not Track signals set by some browsers. If you wish to avoid behavioral tracking by ad networks, please choose from the available methods for doing so or refrain from using the Regcomplt Websites.
      • Social media buttons – The Regcomplt Websites use social media buttons, such as the Facebook “like” button, the “Tweet” button and other sharing functions (collectively, “Social Media Buttons”). Through the Social Media Buttons, you may have the option to post information about your activities on the Regcomplt Websites to your profile page on a third-party social media network and share with others within your network. Cookies may be set by the respective social media networks to track your online activity. Regcomplt has no direct control over the information that is collected by these third parties. Your interactions with Social Media Buttons are governed by the privacy policies of the respective social media networks.
  1. Editing and deleting your Personal Information and preferences and opting out of communications and direct marketing.

You can review, correct, edit, or delete the information that you provided to us by sending us an e-mail request at [email protected]. Please note that we may need to verify your identity before processing your request. You may elect to “opt out” of receiving direct marketing or being included in market research information. You can opt out of receiving email communications by following the instructions through the unsubscribe option in Regcomplt’s emails. You may also opt out at any time, edit your account information, or delete your account entirely by sending an e-mail request to [email protected] (please indicate “Opt Out” in the subject line).

New categories of communication and notification might be added to the Preferences page of the Regcomplt Community Forum from time to time. You can opt out of receiving future communications from these new categories or you can unsubscribe and block future messages by following instructions through the unsubscribe option in those messages.

If you are a Regcomplt Platform Account Owner, you will continue to receive certain communications pertaining to your Regcomplt Platform account such as service announcements and administrative messages even if you opt out of marketing communications from Regcomplt.

While we will try to comply with any request pertaining to your Personal Information in accordance with applicable law, please be aware that we may not be able to fulfill requests pertaining to information already shared with third parties. Some information may be retained on our systems for record-keeping purposes, and some residual digital information cannot be removed or changed.

  1. Disclosure of Personal Information to third parties

We do not sell, disclose, or share Personal Information about you with third parties except under the following circumstances and for the following purposes:

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      • When we have your permission to provide you with services you requested and to carry out your instructions.
      • When required by law to respond to subpoenas, court orders, or legal process by public authorities, including disclosures required by national security or law enforcement agencies.
      • When we need to establish or exercise our legal rights, or to defend against legal claims, or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, data breaches, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Regcomplt’s Terms of Use, or as otherwise required by law.
      • We may transfer your Personal Information if Regcomplt is acquired by or merged with another company, to ensure the continuity of our business and services. In such an event, Regcomplt will make a public announcement before information about you becomes subject to a different privacy policy.
      • When we conduct joint webinars or marketing events with business partners, we may share participant contact information with such business partners for their marketing use.
      • We may share your Personal Information with third-party service providers or vendors that we engage to support Regcomplt’s business and/or the Regcomplt Websites. Examples include providers of website hosting services, website analytics services, website chat services, and marketing and communication services. These third parties are authorized to process your Personal Information solely for the purposes of providing the relevant services to Regcomplt.

Regcomplt and its affiliates are located in different regions around the world, and Regcomplt works with strategic partners across different industries, categories of business, and in different jurisdictions. By accessing the Regcomplt Websites, your information may be transferred outside of your local jurisdiction.

  1. Retention of information

We may retain your information (including Personal Information) for any lawfully permitted period of time, and as necessary to comply with our legal and contractual obligations, enforce our agreements, and enable us to investigate events and resolve disputes.

  1. Regcomplt blogs and discussion forums

If you participate in a Regcomplt blog, discussion forum, or other parts of our Websites that allow you to post your comments, you should be aware that the information you provide there may be made broadly available to others, potentially inside and outside Regcomplt, who have access to that blog or discussion forum. Blogs and discussion forums are monitored by Regcomplt, and we reserve the right to remove your content at our discretion. Each participant’s opinion on a blog or discussion forum is his or her own.

  1. Third-party sites

The Regcomplt Websites include links to other websites owned or operated by third parties, such as our channel partners who provide products and services that can be used together with Regcomplt’s products and services. Regcomplt is not responsible for the privacy or security practices of any third-party websites, which are governed by their own privacy policies.

  1. Confidentiality, security, and data integrity

We take great precautions to protect the integrity of your Personal Information. However, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. While we strive to protect information transmitted on or through our Websites, we cannot and do not guarantee the security of any information you transmit.

To learn more about security, including the security measures we have taken and steps you can take to enhance the security of your information when using the Regcomplt Websites, please contact us at [email protected].

  1. Rights of California Residents under the California Consumer Privacy Act of 2018 (CCPA)

If you are a resident of the State of California in the United States, you are entitled to certain rights under the California Consumer Privacy Act of 2018 (CCPA). The categories of Personal Information we collect about or from you are described in section 3 above, and the business purposes for which we collect such Personal Information are described in section 4 above.

As a business subject to the CCPA, Regcomplt does not sell Personal Information. Regcomplt may share Personal Information with third-party service providers or business partners for our own business purposes as described in section 8 above. However, we disclose your Personal Information to these third parties only where you have consented to disclosure of Personal Information to such third parties or where such third parties have agreed to contractual limitations around their use, retention, and disclosure of Personal Information.

As a resident of the State of California, you have the following rights under the CCPA:

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      • You have the right to request access to the Personal Information we collect from or about you.
      • You have the right to request details about how we process or disclose your Personal Information.
      • You have the right to request that we delete the Personal Information we have collected about you, subject to certain exceptions.
      • You have the right to not be denied any goods or services for exercising your rights under the CCPA.

To exercise any of these rights, you may contact Regcomplt by following the instructions in section 16 below. We may need to verify your identity before we are able to process your requests.

  1. Rights of European Data Subjects under the EU and UK General Data Protection Regulation (GDPR)

If you are in one of the European Union (EU) or European Economic Area (EEA) countries, United Kingdom (UK) or Switzerland, you are entitled to certain rights under applicable laws including the General Data Protection Regulation (GDPR) EU Regulation 2016/679, and applicable national data protection regulations.

By visiting the Regcomplt Websites or communicating with Regcomplt, you acknowledge that we may process your Personal Information for the purposes described above, either on the basis of your consent or if we have other lawful grounds to do so. Under the GDPR and applicable local data protection regulations, you have the following rights with respect to your Personal Information:

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      • You have the right to withdraw consent to processing, where consent is the basis of processing. For the Personal Information we collect on the Regcomplt Websites, this means you may withdraw your consent to processing by leaving the Regcomplt Websites, suspending your account if you have registered on our Websites, and requesting that we delete your Personal Information by contacting us at [email protected].
      • You have the right to access your Personal Information that we hold and request further details about how we process it, under certain conditions.
      • You have the right to demand rectification of inaccurate Personal Information about you. We will promptly correct any information found to be incorrect.
      • You have the right to object to unlawful data processing under certain conditions.
      • You have the right to erasure of past data about you (your “right to be forgotten”) under certain conditions.
      • You have the right to demand that we restrict processing of your Personal Information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, or if you believe your Personal Information is inaccurate.
      • You have the right to data portability of Personal Information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
      • The Personal Information we collect on the Regcomplt Websites is not used for automated decision making and profiling, except for automated processes in the context of marketing. As stated above, you can opt-out of direct marketing by Regcomplt by contacting Regcomplt directly or by following the instructions through the unsubscribe options in our email messages.
      • You have a right to complain to a data protection supervisory authority in your country if you believe that Regcomplt is processing your Personal Information in violation of applicable laws.

To exercise any of these rights, you may contact Regcomplt by following the instructions in section 16 below. We may need to verify your identity before we are able to process your requests.

Regcomplt’s representative in the EU for the purposes of compliance with the GDPR is Regcomplt Germany GmbH, Regcomplt’s Germany-based subsidiary, which may be contacted at:

Regcomplt Germany GmbH

c/o Mazars GmbH & Co. KG

Theodor-Stern-Kai 1

60596 Frankfurt am Main

Deutschland

Tel:      +1 800 871 5221

Email:  [email protected]

To learn more about your rights under the GDPR you can visit the European Commission’s page on Protection of Personal Data, at: https://ec.europa.eu/justice/data-protection/index_en.htm

  1. Cross-border Personal Information transfers

Regcomplt is a global organization headquartered in the United States (US) and has legal entities, business functions, and systems in countries around the world.

We may share your Personal Information within Regcomplt and transfer it to countries in the world where we do business, including to the US. Therefore, your Personal Information may be processed in countries with privacy laws that are different from privacy laws in your country or in countries that are not subject to an adequacy decision by the European Commission. Regardless of location, Regcomplt handles Personal Information as described here, and we take care to ensure that our employees, agents and strategic partners in other countries act in a manner consistent with this privacy notice. Regcomplt ensures that the recipient of your Personal Information provides appropriate safeguards, including by entering into data processing agreements incorporating, where required, standard contractual clauses or an alternative mechanism for the transfer of personal data as approved by the European Commission or other applicable regulator.

Regcomplt Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce,  and where appropriate, primarily relies on such certification for accepting transfers of data from the EEA, UK and Switzerland to the US (as applicable).

Regcomplt Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of Personal Information received from the EU in reliance on the EU-U.S. DPF, and from the UK (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. We furthermore certify that Regcomplt Inc. adheres to the Swiss-US Data Privacy Framework Principles (Swiss-US DPF Principles) with regard to the processing of Personal Information received from Switzerland in reliance on the Swiss-US DPF. We will remain liable for onward transfers of your Personal Information to third parties in accordance with applicable data transfer mechanisms. If there is any conflict between the terms in this policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern for Personal Information transferred under the DPF. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Complaints about transfers of data from EU, UK or Switzerland to the US & dispute resolution: In compliance with the DPF Principles, we commit to resolve complaints about our collection or use of your Personal Information. EU, UK and Swiss individuals with inquiries or complaints regarding our DPF compliance should submit such inquiries to [email protected].

Regcomplt is further committed to refer unresolved privacy complaints under the EU-U.S. DPF, the UK Extensions to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS, a non-profit alternative dispute resolution provider located in the US. If you do not receive timely acknowledgment of your DPF Principles-related complaint, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Furthermore, subject to certain conditions (as described under the EU-U.S. DPF Principles that Regcomplt Inc. adheres to), you may invoke binding arbitration by delivering a notice to us via [email protected]. Regcomplt Inc. is also subject to the investigatory and enforcement powers of the Federal Trade Commission.

  1. Contacting Regcomplt about this Privacy Notice

Any inquiries, concerns, or requests regarding the use or disclosure of your Personal Information should be directed to Regcomplt’s data protection officer at: [email protected].

You may also send inquiries to the following address:

Regcomplt, Inc.

860 Broadway, 3rd Floor

New York, NY 10003

Attention: Legal Counsel

  1. Changes to this Privacy Notice

Regcomplt may update this Privacy Notice at any time without prior notice. Any such changes will become effective prospectively from the date of publication. This Privacy Notice was last updated on January 1, 2024. We encourage you to check this page frequently for any changes to our Privacy Policy.

Privacy Notice for the Regcomplt Platform

This privacy notice explains how Regcomplt, Inc. (“Regcomplt”) collects, uses, processes, protects, and discloses information on the Regcomplt Platform.

Please visit the Terms of Use for further conditions governing your use of the Regcomplt Websites.

  1. What this Privacy Notice covers

This policy describes how Regcomplt handles Personal Information on the Regcomplt Platform.

For our privacy notice on information related to the Regcomplt Websites and other communications with Regcomplt go to: Privacy Notice for the Regcomplt Websites.

In this policy, “you” means any User that is authorized to use the Regcomplt Platform through an Account Owner’s account; “we” or “us” means Regcomplt, including our subsidiaries and affiliates.

“Account Owner” means the individual(s) or organization(s) that have permission to use the Regcomplt Platform to provide services and distribute media from their account.

“Regcomplt Platform” means the cloud-based hosted services, APIs, plug-ins, applications, media players, custom websites, and storage provided by Regcomplt to Account Owners.

“Partner” means trusted third parties and business associates that provide us with some of the services that we provide to you. For example, our Partners include content distribution networks (CDNs), third-party platforms that are integrated with the Regcomplt Platform via APIs or plug-ins, and third-party services you can access through the Regcomplt Platform.

“Personal Information” is information about you that is personally identifiable by name or can be linked to you through a personal identifier like your address, e-mail address, phone number, or location, and which is not otherwise publicly available. This definition is given here for the purpose of this notice only, and some laws may use a different definition. If you are asserting your rights under law, the applicable legal definition governs your rights.

“Users” are those individuals (such as, customers, subscribers, viewers, employees, staff, faculty, student, members, or other persons) who are authorized by an Account Owner to access video, audio, and/or other content from their account.

  1. Regcomplt is a Data Processor

The Regcomplt Platform is a set of online hosted software (“SaaS”) tools for hosting, managing and distributing video content over the Internet. We make accounts on the Regcomplt Platform available to Account Owners that are paying customers, free trial users, and business partners. Information uploaded and stored on the Regcomplt platform is associated with a given account. In each case, the Account Owner is the Data Controller of the Personal Information of its Users on that account. Regcomplt is the Data Processor carrying out data processing activities and instructions on behalf of each Data Controller.

  1. Disclosures of information under Account Owner control

Account Owners use the Regcomplt Platform to store, process, and distribute videos and other information belonging to them or their Users through their websites, apps, or other comparable means. Depending on the configuration of the Regcomplt Platform selected by the Account Owner, media and other information on the Account Owner’s account may be viewable to the general public or to limited audiences. As the controller of Personal Information on the Regcomplt Platform, Account Owners are responsible for maintaining the privacy of Personal Information pertaining to their Users.  Regcomplt is not responsible for disclosures of information made by Account Owners and their Users through such Account Owners’ respective accounts. When we process your Personal Information on behalf of an Account Owner, it is that Account Owner’s responsibility to protect your privacy.

If you are concerned about your privacy while interacting with services provided by a Regcomplt Account Owner, you should address requests and inquiries relating to your Personal Information directly to that Account Owner. If you contact us regarding information associated with an Account Owner’s account, we may forward your requests or inquiries to the relevant Account Owner.

  1. When is your Personal Information collected on the Regcomplt Platform?

When you interact with the Regcomplt Platform through an Account Owner’s account, Regcomplt collects your Personal Information. Examples of activities where you might interact with the Regcomplt Platform include:

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      • Viewing videos on the Internet provided from a Regcomplt Platform account.
      • Uploading content to the Regcomplt Platform.
      • Appearing on videos hosted on the Regcomplt Platform.
      • Using applications connected to the Regcomplt Platform, logging in to applications connected to the Regcomplt Platform, or downloading a Regcomplt mobile application.
      • Interacting with the Regcomplt APIs.
      • Opening a free trial account or other partner account for the Regcomplt Platform.
      • Downloading a Regcomplt application from sites like the Apple App Store and Google Play.
      • Interacting with Regcomplt on behalf of an Account Owner (for example, if you are an Account Owner’s account or business administrator or a technical contact you may provide your contact information to Regcomplt for service or billing purposes).
  1. What Personal Information do we collect about you on Regcomplt Platform accounts?

When you use the Regcomplt Platform as a User through an Account Owner’s account, the following categories of Personal Information may be collected and processed:

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      • Information you upload – If you are authorized to upload videos to a Regcomplt account, the video content and metadata that you upload may potentially include Personal Information about you and/or other third parties.
      • Information provided by the Account Owner – The Account Owner may enter or create Personal Information about you on its account. For example, your information may be included in the Account Owner’s authorized User lists, access permissions, or in audio or video content and/or metadata.
      • Traffic information, instructions, and activity on the Regcomplt Platform – When you interact with the Regcomplt Platform, the system collects the traffic information needed to deliver your actions and instructions over the Internet. Personal Information about you may include IP addresses, and URLs used to deliver content to you, and the Regcomplt Platform may collect other system information such as MAC addresses to allow the system to recognize your devices. The Regcomplt Platform uses cookies to remember your preferences and/or support the use of digital rights management systems.
      • Passwords and login credentials – When you log in to the Regcomplt Platform, we collect the user IDs and passwords used in order to access the Regcomplt Platform. When you log in to other Account Owner systems that are connected to the Regcomplt Platform (such as single sign-on systems or third-party portals), depending on the configuration of those systems, the Regcomplt Platform may receive user login credentials or an anonymous identifier or token.

Contact and billing information – If you are a Regcomplt Account Owner, we collect your contact and billing information.

  1. How we use your Personal Information

We use your information solely for the following purposes:

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      • Provide the services and functions you requested from the Account Owner and performing your actions and instructions on the Regcomplt Platform through the Account Owner’s account.
      • Providing support, service notices, billing, and other account-relevant information to Account Owners.
      • We use the Account Owner’s contact and billing address to send Account Owners offers and promotional information.
      • Creating aggregate statistics and analytics information for Regcomplt’s own use and our Account Owners’ respective use.
      • We may use content on an Account Owner’s account to troubleshoot and resolve service issues on that Account Owner’s account.
      • We use traffic information and aggregated user information to better monitor the performance of the Regcomplt Platform, track account usage, and test and improve the Regcomplt Platform.
  1. Audit logs

The activity on the Regcomplt Platform production servers is logged within the system for the purpose of providing Regcomplt Account Owners and Partners with statistical analysis of use, and to enable us to monitor the system, perform security audits, track errors, report activity via the system, and to comply with data retention rules and internal policies.

We use commercially reasonable methods to keep production logs secure and do not use them for any other purpose or share them with third parties except for permitted disclosures to third parties as detailed below.

  1. Sharing information with Partners

We rely on certain trusted third-party Partners to provide part of the services and functions that make up the Regcomplt Platform. For example, we transmit video content via third party content delivery networks (CDNs).

Regcomplt does not share your information, including Personal Information, with any third parties other than our Partners except in the limited circumstances detailed below. Our Partners do not have permission to use your Personal Information for any purpose other than to provide to Regcomplt the services we require to serve our Account Owners.

The Regcomplt Platform is designed to interoperate with different systems.  Our Account Owners may choose to integrate the Regcomplt Platform with their own systems or with other third-party services of their designation. Regcomplt is not responsible for systems connected to the Regcomplt Platform that are not under our control.

  1. Cookies and other activity tracking technologies

The Regcomplt Platform uses certain persistent first-party cookies to provide the best user experience and remember your preferences on the Regcomplt Platform.

The Regcomplt Platform does not place third-party cookies on your devices. However, elements of the Regcomplt Platform, such as the Regcomplt player may send information about your activities on the Regcomplt Platform to cookies placed by others (such as ad networks) on your devices through web beacons, VAST tags, and other technologies. Other parties’ cookies are subject to their own privacy policies.

Most Internet browsers have options for controlling, disabling, and deleting cookies on your computer. To learn how to control cookies using your browser settings, visit https://www.aboutcookies.org/. In addition, many ad networks have joined the Digital Advertising Alliance’s self-regulatory program to provide a single opt-out tool at: https://www.aboutads.info and at the European Interactive Digital Advertising Alliance (EDAA) website: https://youronlinechoices.eu. However, Regcomplt does not guarantee that using these tools will prevent online behavioral tracking using cookies through the Regcomplt Platform.

  1. Disclosure of Personal Information to third parties

Your Personal Information on a Regcomplt Platform account is controlled by the Account Owner. We do not disclose your Personal Information to third parties except under the following circumstances and for the following purposes:

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      • When we have the Account Owner’s permission, in order to provide the Account Owner with services it requests.
      • When required by law to respond to subpoenas, court orders, or legal process by public authorities, including disclosures required by national security or law enforcement agencies.
      • When we need to establish or exercise our legal rights, or to defend against legal claims, or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, data breaches, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Regcomplt’s Terms of Use, or as otherwise required by law.
      • If Regcomplt is acquired by or merged with another company, the Regcomplt Platform (including the information stored on Account Owner’s respective accounts) may be transferred to another entity.
      • With our Partners, as described above.
  1. Receipt of information from third parties

Regcomplt integrates with third-party services (e.g., Zoom, Webex, YouTube) to automate ingestion of media assets from the third-party service to the Regcomplt Platform. Media assets ingested from third-party services and associated with an Account Owner’s account are processed according to the same guidelines that apply to the Account Owner’s other media assets and data stored on the Regcomplt Platform. Retention of media assets ingested from third-party services is controlled by the Account Owner, who may choose to retain such media assets even after ending its relationship with the third-party service.

Processing and retention of data from third-party services may also be subject to the privacy policies and terms of use of those third-party services. In particular, Regcomplt’s YouTube integration uses the YouTube API Services. Account Owners using Regcomplt’s YouTube integration agree to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms) and are subject to Google’s Privacy Policy (https://www.google.com/policies/privacy). In addition to Regcomplt’s normal procedures for managing and deleting the media assets, Account Owners can manage and revoke the Regcomplt YouTube integration’s access to data via the Google security settings page at https://security.google.com/settings/security/permissions.

  1. Retention of information

We may retain your information (including Personal Information) on the Regcomplt Platform for any lawfully permitted period of time, and as necessary to comply with our legal and contractual obligations, enforce our agreements, and enable us to investigate events and resolve disputes.

  1. Confidentiality, security, and data integrity

We take great precautions to protect the integrity of your Personal Information. However, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. While we strive to protect information on the Regcomplt Platform, we cannot and do not guarantee the security of any information you transmit.

To learn more about security, including the security measures we have taken and steps you can take to enhance the security of your information when using the Regcomplt Platform, please contact us at [email protected].

  1. Rights of California Residents under the California Consumer Privacy Act of 2018 (CCPA)

If you are a resident of the State of California in the United States, Regcomplt has certain obligations as a service provider towards Account Owners regarding your Personal Information under the California Consumer Privacy Act of 2018 (CCPA). As a service provider, Regcomplt processes Personal Information solely for the purpose of providing the services specified in the contracts between Regcomplt and the Account Owners. Regcomplt does not process Personal Information collected through an Account Owner’s account for any other purpose.

If you are concerned about your privacy while interacting with services provided by a Regcomplt Account Owner, you should address requests and inquiries relating to your Personal Information directly to that Account Owner. If you contact us regarding information associated with an Account Owner’s account, we may forward your requests or inquiries to the relevant Account Owner.

To learn more about your rights under the CCPA, you can visit the California Office of the Attorney General’s page on the CCPA at: https://oag.ca.gov/privacy/ccpa.

  1. Rights of European Data Subjects under the EU and UK General Data Protection Regulation (GDPR)

If you are in one of the European Union (EU)/ European Economic Area (EEA) countries, the United Kingdom (UK) or Switzerland, Regcomplt has certain obligations as a data processor towards Account Owners regarding your Personal Information under applicable laws, including the General Data Protection Regulation (GDPR).

The Account Owners, as data controllers, will be responsible for protecting your rights under applicable laws, including the GDPR.

If you are concerned about your privacy while using services provided by a Regcomplt Account Owner, you should address requests and inquiries relating to your Personal Information directly to that Account Owner. If you contact us regarding information on an Account Owner’s account, we may forward your requests or inquiries to the relevant Account Owner.

To learn more about your rights under the GDPR you can visit the European Commission’s page on Protection of Personal Data, at: https://ec.europa.eu/justice/data-protection/index_en.htm.

  1. Cross-border Personal Information transfers

The Regcomplt Platform hosts and processes information in the United States (US) and in other countries around the world. In addition, Regcomplt staff may remotely access the Regcomplt Platform from other countries where we conduct business operations.

In providing the Regcomplt Platform and processing your Personal Information on behalf of an Account Owner, your Personal Information may be transferred to the US or to other countries. Therefore, your Personal Information may be processed in countries with privacy laws that are different from privacy laws in your country or in countries that are not subject to an adequacy decision by the European Commission. Regardless of location, Regcomplt handles Personal Information as described here, and we take care to ensure that our employees, agents and Partners in other countries act in a manner consistent with this privacy notice. Regcomplt ensures that the recipient of your Personal Information provides appropriate safeguards, including by entering into data processing agreements incorporating, where required, standard contractual clauses or an alternative mechanism for the transfer of personal data as approved by the European Commission or other applicable regulator.

Regcomplt Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce, and where appropriate, primarily relies on such certification for accepting transfers of data from the EEA, UK and Switzerland to the US (as applicable).

Regcomplt Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of Personal Information received from the EU in reliance on the EU-U.S. DPF, and from the UK (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. We furthermore certify that Regcomplt Inc. adheres to the Swiss-US Data Privacy Framework Principles (Swiss-US DPF Principles) with regard to the processing of Personal Information received from Switzerland in reliance on the Swiss-US DPF. We will remain liable for onward transfers of your Personal Information to third parties in accordance with applicable data transfer mechanisms. If there is any conflict between the terms in this policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern for Personal Information transferred under the DPF. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

Complaints about transfers of data from EU, UK or Switzerland to the US & dispute resolution: In compliance with the DPF Principles, we commit to resolve complaints about our collection or use of your Personal Information. EU, UK and Swiss individuals with inquiries or complaints regarding our DPF compliance should submit such inquiries to [email protected].

Regcomplt is further committed to refer unresolved privacy complaints under the EU-U.S. DPF, the UK Extensions to the EU-U.S. DPF, and the Swiss-U.S. DPF to JAMS, a non-profit alternative dispute resolution provider located in the US. If you do not receive timely acknowledgment of your DPF Principles-related complaint, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Furthermore, subject to certain conditions (as described under the EU-U.S. DPF Principles that Regcomplt Inc. adheres to), you may invoke binding arbitration by delivering a notice to us via [email protected]. Regcomplt Inc. is also subject to the investigatory and enforcement powers of the Federal Trade Commission.

  1. Contacting Regcomplt about this Privacy Notice

Any inquiries, concerns, or requests regarding the use or disclosure of your Personal Information should be directed to Regcomplt’s data protection officer at: [email protected].

  1. Changes to this Privacy Notice

Regcomplt may update this Privacy Notice at any time without prior notice. Any such changes will become effective prospectively from the date of publication. This Privacy Notice was last updated on January 1, 2024. We encourage you to check this page frequently for any changes to our Privacy Policy.